Companies and governments continue to bemoan Shadow IT. Many respond by criticizing employees and implementing additional controls. Unfortunately, most fail to recognize and address the root causes.
Shadow IT commonly appears in three forms: personal devices used for business, cloud-based applications, and cloud computing services.
Few employees begin the day with the intention of violating corporate policy. However, in today’s competitive job market, annual performance reviews focus on accomplishments. As long as employers provide substandard tools, many employees will resort to Shadow IT.